# Shipping and Handling When redeeming an NFT for its physical watch, holders are responsible for covering the shipping fee and any applicable customs fees or sales taxes based on their residency location. **Shipping Cost:** * Shipping rates vary by destination and are collected at time of claim. Our vault located in the United States ensures all eligible packages are fully insured in transit. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://degen-watch-club.gitbook.io/dwc/operations-and-logistics/shipping-and-handling.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.